Privacy Policy
Effective Date: May 21, 2026
Who We Are
Towne Livery Inc. is a nationwide livery vehicle, chauffeur transportation vehicle, and executive transportation fleet marketing company serving the professional ground transportation industry throughout the United States.
Our website address is: https://townelivery.com
Towne Livery Inc. works in affiliation with licensed franchised motor vehicle dealerships including Towne Automotive Group, West Herr Lincoln of Amherst, and Northtown Volvo to assist transportation operators with commercial fleet vehicle sourcing, manufacturer fleet programs, and nationwide transportation fleet coordination.
Information We Collect
We may collect personal and business information submitted through this website including:
- Name
- Company name
- Phone number
- Email address
- Business address
- Vehicle interests and specifications
- Commercial fleet program information
- Fleet account or manufacturer program identifiers
- IP address and browser/device information
- Website usage and analytics data
Information may be collected when users:
- Submit contact or quote request forms
- Request vehicle pricing or availability
- Request transportation fleet assistance
- Subscribe to communications
- Communicate with our sales team
- Interact with this website
How We Use Your Information
Information submitted through this website may be used to:
- Respond to inquiries
- Coordinate vehicle availability and fleet ordering
- Assist with manufacturer fleet program qualification
- Provide pricing and transportation fleet information
- Coordinate commercial vehicle acquisition
- Communicate regarding inventory, incentives, or manufacturer programs
- Improve website functionality and customer experience
- Send marketing communications where permitted by law
Dealer & Manufacturer Information Sharing
Towne Livery Inc. operates as a marketing and commercial fleet coordination company for affiliated franchised motor vehicle dealerships.
Information submitted through this website may be shared with:
- Towne Automotive Group dealerships
- West Herr Lincoln of Amherst
- Northtown Volvo
- Vehicle manufacturers and fleet program administrators
- Commercial lenders or financing institutions when applicable
- Commercial transportation industry service providers when necessary to process customer requests
By submitting information through this website, you consent to being contacted by Towne Livery Inc. and/or affiliated franchised dealerships regarding vehicle availability, transportation fleet programs, inventory, pricing, incentives, financing, leasing, or related services.
Commercial Fleet Programs & Manufacturer Requirements
Certain manufacturer-sponsored transportation fleet programs may require submission or verification of commercial transportation business information including:
- Ford or Lincoln Fleet Identification Numbers (FIN Codes)
- Volvo FAN (Fleet Account Number) participation
- General Motors commercial or CAP program participation
- National Limousine Association (NLA) membership verification
- Commercial insurance documentation
- Business licensing information
- Commercial transportation business verification
Information provided for manufacturer or transportation industry fleet programs may be shared with the applicable vehicle manufacturer, selling dealership, or authorized fleet program administrator for eligibility verification purposes.
Cookies & Tracking Technologies
This website may use cookies, analytics tools, and tracking technologies including:
- Google Analytics
- Meta/Facebook Pixel
- Advertising and remarketing platforms
- Spam detection and website security services
Cookies help improve website functionality, analyze website traffic, and enhance the customer experience.
Users may disable cookies through their browser settings; however, certain website functions may not operate properly if cookies are disabled.
Comments
When visitors leave comments on the website, we collect the information shown in the comments form along with the visitor’s IP address and browser user agent string to help with spam detection and website security.
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/
Media Uploads
If users upload images to the website, users should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from uploaded images.
Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, maps, articles, or social media content. Embedded content from other websites behaves in the same manner as if the visitor accessed the third-party website directly.
Third-party websites may collect data about users, use cookies, embed additional tracking technologies, and monitor user interaction with embedded content.
How Long We Retain Data
Submitted contact information, inquiry records, comments, and website analytics data may be retained for administrative, legal, security, customer service, commercial fleet coordination, and business recordkeeping purposes.
Users who register on this website (if applicable) may access, edit, or delete their personal information, except usernames where applicable.
Your Data Rights
Users may request:
- A copy of the personal information we maintain
- Correction of inaccurate information
- Deletion of personal information where legally permissible
- Removal from marketing communications
Certain information may be retained where required for administrative, legal, security, fraud prevention, manufacturer fleet program verification, or commercial transaction recordkeeping purposes.
Text Messages & Communications
By providing a mobile phone number or email address through this website, users consent to receiving communications regarding transportation fleet programs, vehicle availability, pricing, incentives, inventory, financing, leasing, and related commercial transportation services.
Message and data rates may apply. Users may opt out of marketing communications at any time.
Data Security
Towne Livery Inc. takes reasonable administrative and technical measures to help protect submitted information from unauthorized access, misuse, disclosure, or alteration.
However, no internet transmission or electronic data storage system can be guaranteed to be completely secure.
Third-Party Websites
This website may contain links to affiliated dealership websites, manufacturer websites, or third-party services. Towne Livery Inc. is not responsible for the privacy practices or content of third-party websites.
Where Your Data Is Sent
Visitor comments, forms, and website activity may be reviewed through automated spam detection, security monitoring, analytics, customer relationship management (CRM), advertising, or website hosting services.
Policy Updates
Towne Livery Inc. reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
Towne Livery Inc.
3531 Southwestern Blvd
Orchard Park, NY 14127
Phone: (716) 341-0201
Email: dbastian@towneauto.com
